What are the defects?
The product does not comply with the requirements of the mandatory standard 'Trade Practices Act 1974 - Consumer Protection Notice No.6 of 2004 - Consumer Product Safety Standard: Pedal Bicycles: Safety Requirements.'
The product does not have a rear back-pedal brake.
What are the hazards?
In the absence of a rear back-pedal brake, children may not be able to brake sufficiently using the hand brakes, which may result in an accident and injury of the rider.
What should consumers do?
Consumers should stop using the bike and contact Commencal Australia to arrange for a replacement product.
For further information, contact Commencal Customer Service by phone on 02 9986 3983 (Monday to Friday, 9am-5pm AEST) or by email at email@example.com
Online at https://www.commencal-store.com.au/
- 10 November 2017 - 14 May 2019
Recall advertisements and supporting documentation
Australian Competition and Consumer Commission is the responsible regulator for this recall.