Recall: Specialized Roubaix Ruby, Diverge & Sirrus bikes (Jan 2016 - Jan 2019)

Specialized Australia Pty Limited — Roubaix, Ruby, Diverge and Sirrus bicycles

Image Sirrus
Image Diverge
Image Ruby
Image Roubaix

What are the defects?

The steerer tube collar may be susceptible to stress corrosion cracking which may result in sudden loss of steering control.

What are the hazards?

Sudden loss of steering control increases the risk of accident, causing serious injury to the rider and potentially other road users.

What should consumers do?

Consumers should cease using the affected bicycles immediately and return them to their nearest authorised Specialized retailer for a replacement steerer tube collar, free of charge.

For further information, consumers can phone Specialized Rider Care on 1300 499 330 or visit https://www.specialized.com/au/en (link is external)

Traders who sold this product

Authorised Specialized retailers

Where the product was sold
Nationally
Dates available for sale
  • 1 January 2016 - 8 January 2019

Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission (link is external) is the responsible regulator for this recall.


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Replies to This Discussion

I didn't realise the could be such a long delay between reported incidents and a recall but here is a discussion of a steering failure on one of these bikes on a Audax UK ride in May 2017, not confidence building for new technologies

https://yacf.co.uk/forum/index.php?topic=103225.0

I guess it depends on the reporting chain and frequency of incidents. It also requires the ACCC to address the issue and they have a lot of recalls to process.

I note that the ACCC notice has been amended to show a date range from September 2016 to December 2018.

The referenced BikeRumor.com (presumably USA) story https://bikerumor.com/2019/01/09/specialized-announces-steerer-tube... is only recent, 9 January 2019 so ACCC seems to be pretty up to date

Stress corrosion in the part. New part has same dimensions but is slightly heavier - change in alloy? Also the space between the bearing tensioning screws and the bearing cover has been opened slightly presumably to stop moisture be retained and encouraging corrosion. 

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