Cycling in Sydney Australia
So I'm new to cycling and I'm wanting to get a bike.... I know road bikes can get real pricey and so I've been looking around a fair bit....
I found Reid Bicycles.... Has anyone got one? or anyone who knows bikes well is it a good bike for a beginner?
Here is the website.
Thanks any help would be appreciated!
Hi, It's James Reid here, owner of Reid Cycles.
I know this is not a new thread, but I wanted to separate fact from fiction.
The real reason why our bikes are so cheap is because of two things:
1) We manufacture our own bikes and sell direct to public, and
2) We choose not to price gouge our customers (the Australian bike industry has been doing this for far too long).
Quality is primary on our list. Sure, in the early days we did have a number of warranty issues. But if we got a consistency of warranty issues on a particular part, our company policy is to automatically upgrade that component on the next model and deal with the current warranty issue ensuring all customers are happy.
Another example: All our bikes have sealed bearing bottom brackets. Virtually all major distributors still use loose bearings on their cheaper bikes. So through experience, we’ve learnt that loose bearing bottom brackets are unreliable which we do not want.
Furthermore, whilst visiting our factory last year, I saw some Trek and Specialised bikes being made. The factory also advised me they do bikes for Colnago and Ridley. I knew we had a great factory, this just confirmed it.
We understand the assurance of buying locally, and want to assure people that we are not in the business of just shipping boxes. That's why in mid-2011 we opened up a Sydney store, and have just setup shop in Brisbane too.
I feel strongly about providing a great customer experience, and stand behind the quality of our bikes. So much so, we have increased our frame and fork warranty from 5 years to 15 years, as well maintaining 12 months warranty on parts, and 12 months free servicing whenever you need your gears and brakes adjusted.
Thanks for your time,
Thanks for taking the time to reply to this thread.
It must be a thrill to see people riding a bike with your name on it.
I know several people happily using your bikes, and one chap who was pretty upset when his was stolen.... so you must be something right.
...and , no, I'm not implying you steal bikes.
Haha, thanks PeterT - appreciate the encouragement.
We really do try very hard to give people great quality at a great price, and thankfully the market has responded in kind.
Good to hear from you James - and a well put case for Reid. Hope it all goes well for you.
Late last year I added a Ladies Vintage 6 Speed and a Griffon with deep dish wheels to our growing collection for the Mrs and I to ride around our local area (respectively). After a spell with the Griffon as single speed it now has clip pedals and has been flipped and being enjoyed as a full fixie! Love it.
We both love our Reid's, they have been great, and we are very happy with the quality for the excellent prices. People always come up to me especially re the fixie, but also the Mrs and ask where we got the bikes. Hopefully I have sent some custom your way.
I see plenty of the Ladies bikes around Surry Hills and in the city, there are even two in our office garage. And they are all still going strong.
Trying to talk the inlaws in SA into buying some too (ulterior motive as I would have something to ride when we fly down to visit).
Keep up the great work.
Thanks AndrewK, we love hearing about happy customer experiences - do drop by the shop if you need any brake/gear adjustments.